FAQs | Frequently Asked Questions

The MOQ for production largely depends on the specific product categories involved. To ensure every project gets the attention it deserves, we request the following MOQs. 

Co-packing: 10,000 units;

Tin: 10,000 units;

Rigid cardboard: 10,000 units;

Corrugated Paper and Paperboard: 50,000 units;

Labels: 500,000 units;

Ceramic: 10,000 units;

Glass: 10,000 units;

Wood: 5,000 units;

Plastic: 50,000 units.

To quote, we will need to get your requirements on the materials, quantity, artwork files or sample, and product dimensions. 

For a co-packing project, please specify how you want us to pack your products. 

It depends on the quantity, category of packaging materials and complexity of the project. Please contact our account managers for a precise lead time. 

Yes, however there might be a rush charge. The amount depends on the timeframe and the quantity ordered.

Yes, please let us know your destination in advance.

You can submit artworks through email. Our account manager will put together an artwork layout for your approval.

Yes, we can offer you with a printed or white sample for testing before order.

All our products are custom made. Unless there are printing errors or mistakes caused by Belpax, goods are not returnable. If you find any issue with the goods, please contact us within two weeks of receipt of the goods, so that we can arrange to issue a refund or to reproduce the products.

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Explore our comprehensive FAQs to find answers to common questions about our products and services—don’t forget to check out our blog posts for additional insights. If you still have questions after browsing our FAQs, please feel free to contact us—we’re here to help!

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