Frequently Asked Questions

On packaging materials

In general, our MOQ is 5000 units for standard materials. For specific categories, the MOQ can be higher due to the limitation of raw material MOQ. 

It depends on the quantity, category of packaging materials and complexity of the project. Please contact our account managers for a precise lead time. 

Yes, however there might be a rush charge. The amount depends on the timeframe and the quantity ordered.
Yes, our account manager will guide you through the development of the packaging from scratch. 

Yes, please let us know your destination in advance.

You can submit artworks through email. Our account manager will put together an artwork layout for your approval.

If you have no drawings, please offer us all the information you have, our design team will make a design based on the elements you provide.

To quote, we will need to get your requirements on the materials, quantity, design profile or sample, and product dimensions. 
Yes, we can offer you with a printed or white sample for testing before order.

All our products are custom made. Unless there are printing errors or mistakes caused by Belpax, goods are not returnable. If you find any issue with the goods, please contact us within two weeks of receipt of the goods, so that we can arrange to issue a refund or to reproduce the products.

Questions on Contract Packing?